Major outage across all Bugsnag services

Incident Report for Insight Hub

Resolved

This incident has been resolved.

The impact of the incident was that some event and session traffic will have been lost between 17:35 UTC and 17:53 UTC on Nov 16th 2021. In some cases clients will have retried so some events may still be visible during that period.

The incident was caused by this Google Cloud Networking issue:
https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

Posted Nov 16, 2021 - 19:11 UTC

Monitoring

All services are back up and running. We are currently monitoring the situation, and are working through a backlog of events.

Posted Nov 16, 2021 - 18:08 UTC

Investigating

We are currently experiencing a major outage across all of our services. Our team are investigating.

Posted Nov 16, 2021 - 17:43 UTC

This incident affected: BugSnag Dashboard, BugSnag Error Reporting API, BugSnag Sessions API, BugSnag Upload API, and BugSnag Data Access API.